Effective date: January 1, 2025
Tankless Water Heater Repair Prescott respects your privacy. This policy explains what information we collect when you visit our website or call us, how we use it, and the choices you have. We keep it simple and straightforward.
Information We Collect
When you contact us, we collect your name, phone number, email address, and the service address where you need tankless water heater repair.
If you use our website, we automatically collect standard technical data like your IP address, browser type, and pages you visit. This helps us understand how people find and use our site.
How We Use Information
We use your contact details to schedule your repair, send updates, and follow up on the work we performed.
We also use website data to improve our services, respond to inquiries, and keep our records accurate.
Cookies and Tracking
Our website uses cookies to remember your preferences and analyze site traffic. Cookies are small files stored on your device.
You can disable cookies in your browser settings, but some parts of the site may not work as well.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to track website usage. These tools may collect data about your visits to our site and other sites over time.
We do not sell your personal information. Third-party tools help us understand what content is useful and how to reach more customers in Prescott.
Data Sharing and Disclosure
We share your information only with trusted service providers who help us run our business, such as scheduling software or payment processors. They must keep your data confidential.
We may disclose information if required by law or to protect the safety of our team and customers.
Data Retention
We keep your contact and service records for as long as needed to provide warranty support and maintain business records. When no longer needed, we securely delete or anonymize the data.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure connections and limiting access to your data.
No method of transmission over the internet is 100% secure, but we work hard to safeguard what you share with us.
User Rights
You can ask us to see, correct, or delete the personal information we hold about you. You can also opt out of marketing communications at any time.
To make a request, contact us using the details below. We will respond within a reasonable timeframe.
Children's Privacy
Our services are for adults. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will post the new version on this page with a revised effective date.
We encourage you to check back occasionally to stay informed about how we protect your information.